CHECK THAT ACCOUNT
Lately, the shop has been hearing a lot of direct scam activity all over Instagram, Facebook, and likely other platforms. This started out pretty sparingly with only one or two reports of scammers posting fake helmet listings or direct messaging every 4 months or so, but recently, these guys have been making some bold moves.
If you're active on social media, you'll want to keep your eyes peeled for a few accounts floating around blatantly pretending to be us, as well as a few other known shops in the industry. Most notably are the accounts ragtopfirestore and ragtop.fire on Instagram. There are also some scam pages pretending to be us on Facebook. See photos below:
OFFICIAL PAGES
Below are the links to all of our official and active social media accounts. If you think you follow a scam page, compare it to these here just to be sure.
- Facebook: https://www.facebook.com/RagtopFireHelmets
- Instagram: https://www.instagram.com/ragtopfire/
- Twitter: https://twitter.com/RagTopFire
- TikTok: https://www.tiktok.com/@ragtopfire
- YouTube: https://www.youtube.com/channel/UCR213mGQqVkZHEh-Na_teAg
HOW TO SPOT IT
It's pretty easy for a scam account to fake the appearance of an official page, and even easier for you to fall into their trap. As of this time we're not verified on social media, so for the time being, here are a few things to look for if you come across a suspicious or unfamiliar page that looks like ours:
- Page transparency - Some accounts have transparency details like when the page was made, if business details were confirmed, and what other names it went by previously.
- No contact details - Can't contact the business via phone or email? They're either not very smart, or you've stumbled across a scam account. We have them, so don't be fooled.
- Link in bio - If a page does not have a direct link to ragtopfire.com attached to it, you're likely looking right at a scammer. It's very rare that we'll link anything other than our website to our bio. A common scam link is a telegraph link or a jumble of letters//numbers.
- Follower count - Our social media accounts yield a high number of active followers between Instagram, Facebook, and others. If a page has a very low following around the hundreds or sub-ten thousands, it's not us.
- Google - This may seem like the first thing someone would do, but many people don't search up a business online before coming across an account that looks like them. Not all businesses have a completed Google Business Page, but we do.
REPORT IT
It usually won't do it any good, but properly reporting the page every now and then for being a potential scam/fraud account can result in a page takedown. You'd think it'd be easier to do nowadays, but some platforms are slow to respond to reports or ignore them completely if the scam page is doing just one thing right in the community guidelines. If you find a scam page, best to steer clear, report it, and tell your friends!